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Order price over $299 and get FREE SHIPPING!

Some items have fast shipping options (it will be stated on the product page)

Tracking numbers sent by email after a short processing time.

To return your product, you should mail your product to our Japan office. Please contact us first before your shipment, otherwise, it is possible that we are not able to receive the package.
You will be responsible for paying for your own shipping costs for returning your item. We recommend shipping with a tracking number.

Cancellation (if applicable)
You can cancel your order before the shipping process. Please note that once the order is under shipping processing, we are not able to start the cancellation. If any urgent matter please email us at info@osakamachi.com.

We are sorry that a 6% cancellation fee will be applied to the bank transaction fee if the customer changes their mind, and refuse the package due to tax reason on wrong addresses.

Questions about the Shipping should be sent to us at info@osakamachi.com.
Our contact information is posted below:
info@osakamachi.com

No quality problems principle not to return or exchange Due to hygiene reasons, the shipped and opened packages are not eligible for return except for the defective and damage reasons (reasons like change mind, wrong model/color purchased, etc are not acceptable for returns).

Access to premium Japanese beauty products: Get your hands on the latest and most sought-after Japanese skincare and makeup products, all in one place.

Convenience: Say goodbye to the hassle of international shipping and complicated order processes. Our service delivers authentic, high-quality products straight to your door.

Affordable prices: We work hard to offer the best products at the most affordable prices, so you can enjoy premium Japanese beauty products without breaking the bank.

Trusted quality: We source our products directly from Japan to ensure authenticity and the highest quality.

Cultural experience: Immerse yourself in the rich heritage and innovative spirit of Japanese beauty and discover a whole new world of skincare and makeup.