Order price over $299 and get FREE SHIPPING!
Some items have fast shipping options (it will be stated on the product page)
Tracking numbers sent by email after a short processing time.
To return your product, you should mail your product to our Japan office. Please contact us first before your shipment, otherwise, it is possible that we are not able to receive the package.
You will be responsible for paying for your own shipping costs for returning your item. We recommend shipping with a tracking number.
Cancellation (if applicable)
You can cancel your order before the shipping process. Please note that once the order is under shipping processing, we are not able to start the cancellation. If any urgent matter please email us at info@osakamachi.com.
We are sorry that a 6% cancellation fee will be applied to the bank transaction fee if the customer changes their mind, and refuse the package due to tax reason on wrong addresses.
Questions about the Shipping should be sent to us at info@osakamachi.com.
Our contact information is posted below:
info@osakamachi.com